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Returns & Refunds

If you’re not fully satisfied with your purchase, you may return your order within 14 days of delivery.

Return Conditions

Items must be returned unworn, unwashed, and in original condition, with all tags attached. Items showing signs of wear or damage will not be accepted.

Exchanges

We do not offer direct exchanges. If you wish to exchange an item, please return your order and place a new order.

Refunds

Once your return is received and inspected, your refund will be issued to the original payment method. Please allow 7–10 business days for the refund to appear in your account after processing.

Non-Returnable Items

For hygiene and safety reasons, certain items cannot be returned, including:

  • Underwear and socks

  • Final sale items

Return Shipping & Fees

Return shipping costs are the responsibility of the customer. Original shipping fees are non-refundable. Any customs duties or taxes on returns are also the customer’s responsibility.

Damaged or Defective Items

If your order arrives damaged or defective, please contact us within 5 business days of delivery at:
support@zaevo.com

Include your order number and photos so we can assist you promptly.

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